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SMS / Messaging Policy

Last updated: May 29, 2026

Blue Collar Voice LLC (“Blue Collar Voice,” “we,” “us”) sends SMS text messages only to people who have consented to receive them. Our SMS messages are transactional and service-related. We do not send promotional or marketing text messages without separate express consent.

Consent to receive text messages is not a condition of purchasing any product or service.

Who receives messages, and how they opt in

We operate two messaging programs.

1) Business-account notifications

Owners and staff at the home-service businesses that use Blue Collar Voice may receive alerts about their own business activity, including new leads, urgent-service alerts, voice-agent or call activity, and account or service notices.

Business users opt in inside the Blue Collar Voice web app by checking a consent box with this disclosure:

I agree to receive SMS notifications from Blue Collar Voice at this number for new leads, urgent service alerts, voice-agent activity, and account/service notices where enabled. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See Terms and Privacy Policy.

2) Appointment and service updates

When a caller speaks with a Blue Collar Voice AI receptionist on behalf of one of our business customers, the AI receptionist asks whether the caller would like to receive a confirmation, reminder, or follow-up text before any SMS is sent. A caller receives texts only if they agree.

A typical spoken disclosure is:

Would you like me to text you a confirmation and reminders for this appointment? You’d get appointment and service updates. Message and data rates may apply, message frequency varies, and you can reply STOP anytime to opt out. Is that okay?

We maintain consent records such as the recipient’s phone number, the date/time of opt-in, and the source of consent where available.

Types of messages

  • New-lead and urgent-service alerts to business staff
  • Voice-agent, call activity, account, and service notices
  • Appointment confirmations and reminders
  • Service follow-ups and scheduling updates

Sample messages

  • “Blue Collar Voice: New lead from your AI receptionist - Mike R., (555) 814-2207, ‘hot water tank leaking,’ booked Tue 7:00 AM. View in app: app.bluecollarvoice.ai. Reply STOP to opt out, HELP for help.”
  • “Reminder from Blue Collar Plumbing via Blue Collar Voice: your appointment is Tue 5/30, 7-9 AM. Reply C to confirm or call to reschedule. Reply STOP to opt out, HELP for help.”

Message frequency

Message frequency varies based on account activity, customer requests, and scheduled appointments.

Cost

Message and data rates may apply. Blue Collar Voice does not charge recipients for SMS messages, but standard rates from your mobile carrier may apply.

How to opt out

Reply STOP to any message at any time to stop receiving texts. You may receive one confirmation that you have been unsubscribed, and no further messages will be sent unless you opt in again.

How to get help

Reply HELP to any message, or contact us at [email protected].

Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy and terms

Your information is handled according to our Privacy Policy and Terms of Use. We do not sell or share mobile phone numbers or SMS consent for marketing or promotional purposes.